Refund Policy

• We can refund if the product is damaged.

• We can refund or resend another product in case the package is lost on the way.

• Please check the table size before ordering, because we cannot refund if the wrong size is chosen.

• In case the address is not correct, we can only refund the value of the product and the shipping part will be kept from the amount paid, or the package can be redelivered, but the shipping will have to be paid again.

Here you can validate your address: https://www.smarty.com/products/single-address

● How to Initiate a Return

To initiate a return, please follow these steps:

Contact our customer service team at [storedudububu@gmail.com] to notify them of your intent to return the item.

Provide the following information in your communication:

Order number

Item(s) you wish to return

Reason for the return

Once you've received confirmation and instructions from our customer service team, securely package the item to prevent damage during transit.

● RETURN SHIPPING 

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe return of your item. We cannot guarantee that we will receive your returned item.

● Refund Process

Once your return is received and inspected, we will send you an email notification to inform you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed and a credit will be applied to your original method of payment within a reasonable timeframe.

● EXCHANGES 

We currently do not offer exchanges. If you wish to exchange an item, you will need to initiate a return and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately at [customer-service-email]. We will guide you through the return process and provide instructions for returning the item.

● CONTACT

If you have any questions about our Return Policy or need assistance with a return, please contact our customer service team at [storedudububu@gmail.com].

Please note that this return policy is provided for reference purposes and may need to be tailored to your specific business practices and legal requirements. It's advisable to consult with a legal professional to ensure compliance with applicable laws and regulations.